What The User Needs To Learn To Have Greater UX!

I was able to attend a wonderful Air Show a few weeks back. Although the event planners did a wonderful job there was one thing the attendees needed to make the User Experience over the top, manners.

Yes, I said manners. Let's examine this just for a second. As we were leaving the air show the line of cars we were in did not move for 40 minutes. Finally someone got out of their car to find the problem was no one was letting any other car in. Our moms all would have said "Take your turn!" When the attendees started doing this we were able to get out of the lot. It also seemed to be faster since, at least, we were making progress.

I have noted other times when I have had a bad user experience manners could have helped. For example when we board an airplane we are asked to put small items under the seat. But how many times have you found no space in the overhead bins. How about the person with a full grocery basket in the 20 or less isle, the family who spreads themselves walking on a bike trail, the person who decided to cross the street in front of you instead of going to the crosswalk 10 feet away and waiting for the light. Take a look this week how many times your experience would be better with a little manners.

We can't change the way other people act, this is true. We can change the way we act and teach our family to do a better job. Let's be the solution!

Fred Abaroa
The Marketing Imagineer
Fred [@] TMIFred.com
@TMIFred